1. 1. Fair Condition:

   Description: Refurbished to a functional standard with noticeable signs of previous use.

   Characteristics:

   • Visible scratches, scuffs, or dents.
   • Minor cosmetic imperfections.
   • Fully functional with all essential accessories.

   Ideal for: Budget-conscious buyers looking for functionality at a lower price point.

2. 2. Great Condition:

   Description: Refurbished to a high standard with minimal signs of previous use.

   Characteristics:

   • Light wear and tear that is barely noticeable.
   • Few, if any, cosmetic imperfections.
   • Fully functional with all original accessories.

   Ideal for: Buyers seeking a nearly new appearance and functionality without the brand-new price tag.

3. 3. Super Duper Condition:

   Description: Refurbished to an excellent standard, resembling new condition.

   Characteristics:

   • Virtually no signs of previous use.
   • No cosmetic imperfections.
   • Looks and functions like new.

   Ideal for: Buyers who want the closest experience to purchasing a brand-new product, often at a significant discount.

Each condition category provides clear expectations for buyers, ensuring they can make informed decisions based on their preferences and budget.

What condition will my device be in?

Refurbished products must undergo rigorous testing and careful refurbishing to be reliable. Because of this, our suppliers have to adhere to our Quality Charter and fulfill our high requirements.

We have a grading system in place that takes into account how things look when they are sold on Reeble™ in order to increase transparency. Please take note that all devices, whether rated as Fair, Good, or Excellent in terms of looks, come with a 100% functional guarantee.

Why aren't there actual photos of the devices?

Since every Reeble™ device has had a previous existence, it is impossible to provide images of the devices that perfectly capture their chosen states of condition. If, on the other hand, you change your mind after getting the item, simply return it within the first thirty days.

What if the item doesn't match the grade I ordered?

You can initiate a service request with Reeble™ by logging into your customer account > "Orders" > "Request Return" if the appearance of your equipment does not correspond with the condition description.

Please include pictures of the gadget taken from all sides to the service request for the quickest possible response time. Within two business days of receiving your request, we will get in touch to set up an exchange or refund, depending on your preference.

How are devices cleaned and refurbished?

Professional refurbishers thoroughly clean, test, and certify each item on our website. Every device is reset to factory default and completely cleaned, wiping out all personal information and providing you with a fresh user experience. Furthermore, the minimum capacity of every smartphone battery is assured to be at least 80% of its original capacity. There is a guarantee that the batteries in all other devices— tablets, computers, etc.—will hold at least 85% of their initial capacity.

Professional refurbishers use original or compatible parts to repair and refurbish electronics before selling them on the back market. They promise to use components from reputable, premium manufacturers. You have 5 days to return an item and ask for a full refund if you're not happy with any device you bought from our website.